Some people need someone there regularly. We clarify where you’re heading and the steps to get there through RTO coaching. If you are looking for a solution where we hold your hand throughout the process this is perfect for you.
Get assistance from expert RTO consultants in any area of RTO operations – advice about Standards for Training Organisations, audit advice and services, initial RTO registration, RTO-specific policies and procedures, post-initial and subsequent RTO registration, extensions to scope, RTO compliance, and validation.
Depending on your needs, we can visit your office, reviewing your documents, make changes to your documents, conduct an internal audit prior to your ASQA/TAC audit, attend your audit with you.
It is our role to understand the needs of your students and industry and make your RTO fit whilst meeting compliance.
This solution is customised to meet your needs and perfect for someone who needs to be guided to get things done.
Consultancy services to assist you to understand your audit report and how to meet the requirements.
We specialise in working with our clients and developing tools that meet those needs. We customise tools, strategies and documents to suit your individual requirements.
Email us today to find out how we can assist you.
RTO Mentor helps people, just like you, to achieve the dream of their very own compliant training organisation, one that issues Australian nationally accredited training. Avoiding non-compliances takes time and good processes to be in place. It also takes great attention to detail, and having someone who knows the systems to guide you. As training professionals we believe in the value provided by client focused training. We also believe in getting the systems right, so you can deliver that fantastic training. We love working with people and working with their individual situations to get a system that fits just right for them. It is the pleasure of having our clients pass audits that gets us out of bed in the morning.
Hello I’m Merinda Smith (RTO Compliance and Training Consultant)… and I believe that everyone, including you, have a gift to share… a message to get out to the world that can make a difference and create abundance for yourself and your family. My passion is to inspire ethical entrepreneurs to get their message out to the world in a bigger way. My focus is on teaching proven systems and methods to entrepreneurs for them to have a compliant RTO. I started F4 Solutions in 2009, and in 2015 it became RTO Mentor; to assist people just like you.
As a business owner, I believe in the power of having business mentors. You may choose to have a mentor for yourself or for your staff. Through mentoring you can develop your RTO compliance, quicker, easier and with certainty. Your mentors will also be the people you will turn to for advice and assistance when things don’t go according to plan. And you can be certain that things won’t go as planned when dealing with people, though that’s half the fun. Decision-making can be difficult and the wrong call can make the difference between you being able to pay your bills (and your employees) or not.
With RTO Mentor you have a strong support network of people who have experience and know-how, to enable you to make better choices. We love helping people grow, whether it is with marketing so that you can find more students, create more training and make more money… or whether we are showing someone how to simplify their training systems so they actually work for your business, and help you to implement them daily so you pass audits.
When it comes to building Registered Training Organisations, there are so many unique and different RTO consultants out there to choose from. Some are super quick and implement a box like solution, others are quiet, focused, and work with your needs. It’s usually the quiet ones you have to watch out for. And one of those quiet ones is Merinda Smith.
When I heard what Merinda was doing I had to get her to assist me. I am serious when I tell you that she knows how to build an RTO business. In fact, she’s built dozens, and dozens of successful ones; mine included. I cannot recommend her enough.
Just a quick email to let you know that our audit for registration was conducted earlier this week and we have passed it and are waiting for our number to be issued once checks and balances have been completed back in the ASQA Brisbane office.
I would like to say thank you for all the wonderful templates tools that you provided to us and these were key to major parts of gaining registration.
I would like to thank you for the services you provide even though we only used your tools and not your time I’m sure that others who have spent less time in RTO land than ourselves will appreciate all facets of your service.
Thanks again
I would like to take this opportunity to personally thank you for your terrific email correspondence that keeps us here at our RTO updated with current industry information.
To us, as a Private RTO, these updates are essential for our lecturers and staff especially in the environment in which we work.
As you would understand, information and resources are extremely limited.
We look forward to all your informative updates.
Again, I personally thank you for all of your efforts and generously shared knowledge.
Merinda is supportive and encouraging, displaying a positive, ‘can do’ attitude. She draws upon considerable experience working for and consulting to RTOs, and willingly shares her experience with her clients whilst always maintaining appropriate confidentiality. I recommend Merinda to others seeking quality information. Following annual internal audits, this RTO passed their Re-registration audit straight away.
Merinda was very helpful with our internal audit in preparing for our ASQA re-registration. Merinda was very direct with her reporting and provided helpful answers to the questions posed. (Following the visits and report, the RTO was audited by ASQA and was found to be compliant)
When I met Merinda my RTO was in strife as my RTO Officer had decided to walk away from the industry as it was too difficult to work with the training regulator and Worksafe together. Merinda Smith came to my aid and not only assisted us in passing audit 30 days later, but to completely re-build my RTO from scratch. At my last audit Merinda’s attention to detail, enthusiasm, and due diligence once again shown through. We not only were well prepared and complete we also had an enjoyable audit with both sides happy which is not what I am use to when audit time has come in the past. Merinda thank you you’re a genius.
Wow, what an experience!!! The ASQA Auditor left about an hour ago – He is going to get the report to me early next week for a quick turn-around, knowing that there isn’t anything that I need to do.
Thank you for your support and guidance – (he commented on the high standard of documents and he was very impressed by the inclusion of flowcharts).
I have a secret, an RTO secret; it is F4 Solutions and specifically Merinda Smith. She is the best out there and we could not do without her. Thank you for everything you do assist us with our compliance and enabling us to get through another audit
Setting up a fully-compliant best-practice RTO is not an easy undertaking – and as a remote, Indigenous-focused RTO we were expecting our first audit to be a complicated process.
Luckily we were refereed to Merinda Smith and F4 solutions, and thanks to her efforts our first year audit was entirely without any queries.
We even received compliments from the Auditor about our process that are a fantastic endorsement to Merinda’s work, especially as we had added new certificates to our scope just weeks before the audit.
We highly recommend Merinda Smith and F4 Solutions as the way forward for small RTOs – for her solution-focussed positive approach and the wide range of compliance and process skills she has to offer.
Overall, it’s a pleasure dealing with F4 Solutions and we appreciate how much time and effort we have saved by getting things right the first time.